Customer Service & Order Entry

JOB DESCRIPTION

Snelling is looking for a Customer Service representative for a busy company in Grand Rapids. The Customer Service Representative will provide support to the chain customers and sales department with customer service and ordering support.

8am – 5pm M – F, $16 per hour

 

Essential Responsibilities of the Customer Service Representative:

  • Create and develop excellent customer service relationships with all persons contacted
  • Problem solve pricidna and authorization issues at chain accounts
  • Order entry for chain customers
  • Schedule deliveries
  • Ender club orders as needed
  • Ensure all reporting procedures are suitable documented
  • Conduct and execute special projects as needed
  • Provide customer service back up to sales department 
  • Provide internal sales support to sales department

Qualifications of the Customer Service Representative:

  • High school diploma and 2 years of experience in a customer service related field
  • Knowledge of AS400 a plus but not required
  • Good communication and organizational skills
  • High level of accuracy and attention to detail
  • Proficient with microsoft Word and Excel
  • Able to lift up to 40 lbs repetitively

Qualified candidates should submit a resume for immediate consideration!

LOCATION

Grand Rapids, Michigan 49512

PAY

$16.00